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FAQ: Frequently asked questions from our e-commerce’s users

In this Bonamini blog article we have answered to your most frequently asked questions to further improve your experience with our olive oil website and online shop.

You ask.
And Frantoio Bonamini replies.

“Bonamini extra virgin olive oil e-commerce” edition.

  1. What is Frantoio Bonamini’s online shop?
    Frantoio Bonamini‘s online shop is a web platform that allows each user to order and get all EVO oil Bonamini products directly in a specific place indicated by him, regardless of whether it is in Italy or abroad. Shipments of extra virgin olive oil are in fact available throughout the global territory.
  2. How can you buy Frantoio Bonamini products?
    Buying Bonamini olive oil products online is very simple. Just log in the olive oil e-commerce, browse the various categories or the general catalog, put the products you like the most in the cart, finalize everything with the checkout, putting the shipping address and the payment info and voilà! The boxes of extra virgin olive oil will arrive at its destination within 2-3 working days.
  3. Are all Bonamini products available on the e-commerce site?
    Yes, all Bonamini products are available on the online platform, divided into categories, such as: “extra virgin olive oil“, “vinegars and condiments”, “specialties”, “olive oil cosmetics” and many more…
  4. When the order is paid, does a confirmation e-mail arrive?
    Absolutely yes, when the purchase on the e-commerce of Bonamini EVO oil is completed, a confirmation e-mail will immediately arrive to the user with all the information necessary to track and follow the boxes of extra virgin olive oil, once it has left the factory.
  5. How do you get more information on individual products?
    From the general catalog, proceed by clicking on the name or image of the olive oil product you are interested in and access the relevant product page: the photo will be enlarged, the information will be clearly visible, as well as price, shipping and delivery information.
  6. If you have problems with the e-commerce site, how can you contact Frantoio Bonamini for assistance?
    Frantoio Bonamini provides a team that is at the complete disposal of the customers of the EVO oil shop, providing more information and best assisting, step by step, users during the extra virgin olive oil order phase.
  7. What are the payment methods accepted on the e-commerce of oil?
    Payment accepted for the olive oil order are by credit card, Mastercard and Visa circuit, via PayPal and also by advance bank transfer. Please also note that PayPal can also be used without necessarily having to activate an account on the Bonamini online shop, but simply by entering the card information and finalizing the order of EVO oil. At the moment there are no other payment methods accepted.
  8. Is there a minimum purchase order? And a minimum threshold to reach free shipping?
    No, the e-commerce of Bonamini extra virgin olive oil does not set “stakes” as minimum orders but simply the user is free to choose, order and purchase the EVO oil products that they prefer and in the quantities that are most convenient. Free shipping of the olive oil orders is available for all orders with destination in Italy, except for Sicily and Sardinia, which have a minimum amount of € 59.00.
  9. Can you also send gifts on the Bonamini oil e-commerce?
    Absolutely yes! There is the category “gift boxes”, in which there are the best selections of olive oil products or otherwise it is also possible to buy the products separately and ask, in the notes, if everything can be packaged as a gift.
    It is possible to also add a greeting card to accompany the extra virgin olive oil gift box.
    For the checkout phase, simply change the destination address with that of the gift recipient, also entering the telephone number and/or e-mail, specify that the prices are removed from the delivery note and proceed with the purchase of the extra virgin olive oil gift.
  10. Is it possible to have an invoice if you buy from the Bonamini online shop?
    For each order of extra virgin olive oil it is possible to request an invoice. It will be sufficient to specify in the notes this will and attached the relative header complete with all the necessary information. The invoice will then be regularly issued and sent, both electronically and on paper.
  11. Are discount codes and/or gifts ever provided?
    Bonamini oil e-commerce is always full of news. Discounts, gifts and free services. To stay up to date and get all the best offers, subscribe to the extra virgin olive oil newsletter at the following link: https://shop.oliobonamini.com/en/
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Credits: FutureSmart